Redbox game disc scratched

One note: They said something about returning the disc for the refund. I sort of wondered how that would work, since you normally only return rented discs. I ended up NOT returning the disc, and the refund still came through on the card.

That about sums it up. Hopefully this post helped you out if you have a purchased, unplayable, Redbox disc. You are commenting using your WordPress. You are commenting using your Google account. You are commenting using your Twitter account. You are commenting using your Facebook account. Notify me of new comments via email. Notify me of new posts via email. Skip to content I purchased not rented a Redbox disc and it looked pretty scratched up. Here is the process: Call the number on the website.

Wait while they talk about their rewards program and other stuff. When prompted, press 1 you still have the disc. When prompted, enter the 9 digit code on the sticker around the center of the disc. When prompted, enter the last 4 digits of the credit card used to make the purchase. I had a damaged totally unwatchable DVD. I had it for 3 days before I put it my player.

Customer service acted like this was unheard of and offered a promo code good for 1 free day. Just recently I kept a video for 2 days. I did eventually gat a return receipt for 11 days of rental. I was at work on the date and time of return. Redbox said our machines are never wrong and emailed me three promo codes.

Most of the selection is straight to video schlock anyway. Netflix or Blockbuster, any recommendations? It is everyones business when you rent. Your poor parenting skills is what will cause an inevitable raise in price because of all the discs they have to throw out due to excessive damage. I am tired of having to clean alot of dvds everytime I rent as well as sit through player disc pauses and jumps over heavily scratched areas.

If you want to buy a movie, then it is your business, when you are renting someones property you are expected to take care of it and return it in the same condition. Maybe everyone should call when the disc looks bad and hopefully they will be tracking how many times the last person who rented it brought back a scratched up dvd and charge them. Hi I have a problem with Redbox movies being scratched on the Release date of when they come out.

I rented 2 movies from the redbox in my area. They were both all scratched up and would not play. I called redbox and they sent somebody out to look into the situation. The results were that my account was suspended.

The reason they told is because I called to tell them what was wrong. The supervisior that did this to my account was named Giovani.

After I spoked to another supervisior they told me that this was the reason and my account can not be reinstated. Please let me know if this has happened to anybody else. I feel that they need a better system with the way that they load the movies in the cases. This is bullshit. I also tried rubbing alcohol and carefully cleaning, but there seems like some good scratches over parts of the DVD, and on both sides since it is both wide and full screen. I just got off the phone by calling their support number, and I am actually so shocked at how quickly and painless it was!

The automated answer machine took about 10 seconds to process, then a customer support rep spoke to me within another 10 seconds, and she was very friendly and professional. I explained the DVD was scratched, she asked for the 9 digit ID number, marked it as unplayable in the system, and gave me 2 free movie rentals.

Remember Me. All Rights Reserved. Inside Redbox is an independent website and is not affiliated with Redbox or Coinstar. Home Redbox Codes Membership. New to Inside Redbox? Stay up-to-date on the latest Redbox Codes , news and more. Here is her comment: Hey Everyone, Would it be too much to ask that you stop letting your children handle the DVDs you rent from redbox?

What has been your experiences with the DVDs? Have you received any DVDs that were unwatchable? Vi [visitor]. March 23, at pm. Denise [visitor]. July 19, at am.

MR [visitor]. November 21, at am. Daniel [visitor]. March 24, at am. LORI [visitor]. Ryan Gardner [visitor]. Heather [visitor]. March 24, at pm.

Lucie [visitor]. March 25, at pm. Fayeta [visitor]. April 3, at am. Colin Jensen [visitor]. April 3, at pm. Katie [visitor]. May 1, at pm. Ed Puariea [visitor]. December 4, at am. Zeik [visitor]. December 30, at am. August 8, at pm. Amie [visitor]. August 16, at pm. August 30, at am. Janet [visitor]. Clean the video game disc and try it if it works by inserting it into the video game console. If the above methods do not work then we advise you to take help from professionals.

They will take very little charge for fixing it. Also we want to tell you that use utmost care while using all DIY fixes. Please comment with your suggestions and questions. Keep checking the ErrorFixIt Website.

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