Qnx installation key

Solution: If do you find these error codes, you must address the network connectivity issues. Workaround: Clear the package cache and repeat the operation. Workaround: Ensure there's enough space in your home directory, possibly by relocating the package storage to another disk if need be, contact QNX Technical Support for details.

Workaround: Check the anti-virus software logs and reconfigure the software to not interfere. If related log entries are found, clear the package cache. Workaround: Run disk-checking software and reboot the machine. SocketTimeoutException: Read timed out. During a package installation you can encounter the following errors, some of which are a result of verification at install time.

In some cases, two different packages may have the same file listed due to a packaging or dependency error. To resolve this issue, consult the release notes of the affected packages, identify the package with the correct file out of the two colliding packages, and invoke the Repair action on the identified package to make sure that the correct version of the file is written on disk.

Once the package has been repaired, the error will persist if a manual verification is performed. The error will be reported as a checksum error, file size mismatch error or a duplicate file error, but no further action is required. Occasionally, antivirus software can trigger false positives that mistakenly identify an installation as malicious activity.

Consult the release notes of the package in question, if antivirus software interference is listed as a known issue, configure your antivirus software accordingly, restart QNX Software Center and re-install the affected package. If an installation is being repeated, this could cause various checksum errors, reporting multiple files as affected.

If this is the case, use your host's disk validation utility to repair or replace the affected drive. It is possible that an error could have occurred during the file transfer protocol, causing a file to be improperly sent or received. This could also be a result of an issue with your firewall or proxy settings. If you have a firewall or a proxy server, see configuring proxy servers.

It is theoretically possible that a package you received could have been altered maliciously. It is highly unlikely that such a package would have been downloaded from the QNX Software Center server, but rather obtained in some other way. If this is the case, you will receive a warning that the affected package is not signed or that the signature validation has failed. If you continue to receive invalid checksum errors, and there is no other valid explanation, please contact QNX Technical Support.

The Secure Storage dialog contains other settings but you rarely need to use them. They're provided mostly for troubleshooting and somewhat for use by system administrators and power users. Note that you may have to select multiple packages to resolve any interpackage dependencies. The first time you try wiping the QNX products from your host development system, you may want to skip the optional steps to see if the simpler procedure fixes your problems. If the usability issues persist, you can then try an in-depth wipe by doing all of the steps.

Sometimes, though, you have to manually configure the proxy server or provide proxy credentials. The procedures given here help you address these and other connectivity problems. The floating license server, however, uses a proprietary protocol that isn't affected by proxy servers—it works only over direct connections. There's an issue in version 1. So, always enter your login name in all lowercase characters; for instance, use myusername mycompany.

However, some proxy-OS combinations can be problematic. In particular, on macOS, you need to configure the proxy settings manually. In general, you shouldn't attempt to manually configure the proxy settings, because usually the default settings picked up from the OS work. However, on macOS, you need to enter the settings manually. On any host OS, you may need to experiment with manual settings when troubleshooting proxy connection issues.

This window asks for proxy credentials, and indicates what type of authentication your proxy is requesting, such as Basic, Digest, or NTLM.

If you see this window, enter the proxy credentials for the HTTP proxy server in your corporate network; these are the same credentials that your browser uses to connect to internet sites.

You can enter the same proxy credentials used by your desktop browser, but it isn't always obvious what those credentials are. That's because web browsers and other HTTP applications often supply the proxy username and password automatically. In many corporate networks, the HTTP proxy server is integrated with the corporate network login mechanism. So, when prompted for your proxy credentials, try using your normal network username and password; for instance, your domain username and password on a Windows network.

If you can't guess your credentials, contact your IT department. QNX Software Systems uses a license monitor server to ensure license compliance. The server's response includes the latest license activation status data. If there's a problem with your license, the status data contain error information, and you may need to perform follow-up actions. In the GUI, it appears in a popup window that looks like this: If you're using the command-line client, any license error information is written to the session log file.

All rights reserved. Date of this edition: Tuesday, June 15, All other trademarks are the property of their respective owners. Patents per 35 U. What's in this guide? What issues are covered? Addressing Common Connection and Package Installation Issues You may encounter issues when trying to download and install software packages.

Related concepts Cannot connect to the server. Cannot obtain or activate license key. Reasons: Your internet connection is down. If your network has an HTTP proxy or is just slow, you may have hit the client read timeout. Workaround: Open qnxsoftwarecenter. Cannot obtain authorization Symptom: The QNX Software Center client displays an error message stating that the user isn't authorized to perform the operation.

Reasons: Your myQNX account is suspended. This happens if your account was inactive for a year. Your account password has non-alphanumeric characters. Note that our current rules enforce the use of such characters; this happens only with old accounts.

Your account credentials are registered with different capitalization. You updated your account password but the stored password wasn't updated so it no longer matches. Cannot obtain or activate license key Remote activation fails Symptom: The client displays an error message stating that it failed to activate the license key: Reason: The number of activations has been exceeded.

License isn't assigned Symptom: The required license key isn't shown in the License tab. Reason: The required license key isn't assigned to you.

License registration is incomplete Symptoms: The required license key isn't shown in the License tab. No available packages are shown. Remote activation fails due to unsupported proxy Symptom: The client displays an error stating that it can't access the server. Workaround: Use manual activation. Manual activation appears to fail Symptom: After you do manual activation, the QNX Software Center client displays an error saying that it failed.

Workaround: Check the license status: In the Licenses tab, right-click the license for the product you're trying to activate, then choose Properties from the context menu. Examine the Status field. If it's Activated , no further action is required. Cannot access packages No packages are displayed or can be accessed Symptom: The client can't access or doesn't show any packages.

Reasons: You haven't been assigned a license key. You haven't completed your license registration. A package can't be accessed Symptom: The client can't access a specific package. Reasons: You might not have agreed to the Download Center Usage Policy; for details on fixing this issue, see the last item in the previous subsection. You haven't been assigned a license key. No support plan has been registered. You are not entitled for the package. The package is experimental and the installation is configured to hide experimental packages.

A patch set is like a recipe for installing packages. The filename is:. This will open the New Installation Wizard where you set installation properties.

Set the Installation Folder: and Name: fields to your desired location and name. Set Update Policy: to the Conservative option. To install debug symbols, enable the Install debug symbols checkbox. Please enter this activate-prompt key from the the box above and press Generate Response Key.

You will be presented with an activate-prompt key. Please enter this activate-prompt key into the box above and press Generate Response Key. If activation fails To troubleshoot activation issues, please visit the activation troubleshooting page on the QNX website. If the response key still doesn't work, send email to activate qnx.